Hamburg Airport Informational Guide to Hamburg Helmut Schmidt Airport (HAM) - Non Official

Hamburg Airport Terminal 1

Hamburg Airport Terminal 1 hosts many of the airlines in the Airport, featuring Oneworld and SkyTeam alliance.

There are more than 55 airlines serving the airport. 

Terminal 1 has eco-friendly features, such as the energy saving system, the ThermoLabyrinth which uses the ground temperature to regulate the airport building temperature in order to save energy regarding air conditioning, and the water saving system which collects rain water for its further use in the airport’s facilities.


Both terminals have the same structure regarding the Terminal building levels.

The whole four-level passenger terminal complex is formally called SkyWorld:

Level 0


Level 1

Departures and access to boarding gates.

Level 2

Concessions and services.

Level 3

Concessions and services.

Transfer between terminals

Hamburg Airport Terminals are connected by the Airport Plaza.

Additionally, there is a free shuttle bus between terminals. 


- Casino
- Medical services
- Currency exchange
- Retail stores
- Free Wi-Fi
- Information counters
- Lost property
- ATMs
- Baggage services
- Baby care rooms
- Duty Free Shops
- Luggage & storage lockers
- Luggage wrapping
- Wheel-chair renting service
- Children’s play area
- Smoking allowed zones
- Bank

See more Services here.