Hamburg Airport Informational Guide to Hamburg Helmut Schmidt Airport (HAM) - Non Official

Hamburg Airport Terminal 2

Though it is called Terminal 2, Hamburg Airport Terminal 2 is the oldest terminal.

Terminal 2 is the main hub for major airline companies such as Eurowings, Germanwings and Lufthansa of the Star Alliance.

Transfer between terminals

Hamburg Airport Terminals are connected by the Airport Plaza.

Additionally, there is a free shuttle bus between terminals. 

Levels

Both terminals have the same structure regarding the Terminal building levels.

The whole four-level passenger terminal complex is formally called SkyWorld:

Level 0

Arrivals.

Level 1

Departures and access to boarding gates.

Level 2

Concessions and services.

Level 3

Concessions and services.

Services

-Retail stores
-Showers
-Medical services
-Free Wi-Fi area
-Information counters
-VAT refund
-Pharmacy
-Lost property
-ATMs
-Baggage services
-Baby care rooms
-Conference rooms
-Duty Free Shops
-Luggage & storage lockers
-Luggage wrapping
-Wheel-chair renting service
-Smoking allowed areas
-Bank

See more Services here.

Lounges

Lufthansa Business Lounge: Second level. Open from 05:00 to 21:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Smoking area.

Access fee: From € 35.00 per person.

Lufthansa Senator Lounge: Second level. Open from 05:00 to 21:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Telephones, Smoking area.

Purchase your pass to Hamburg Airport lounges